Shipping Policy
Last updated August 2026
Every Sablim order is prepared and packaged with care. The following information explains our general shipping process.
Order Processing
Orders begin processing after payment has been successfully confirmed.
Processing times may vary depending on order volume, collection launches, holidays and product availability.
Once an order has been shipped, a confirmation email with tracking information will be provided when available.
Shipping Rates
Available shipping methods and applicable shipping charges are displayed during checkout.
Shipping costs may vary depending on the destination, package size and selected delivery option.
Delivery Times
Estimated delivery times may be shown during checkout.
All delivery estimates are provided as guidance and cannot be guaranteed.
Carrier delays, severe weather, holidays, customs processing and other circumstances outside Sablim’s control may affect delivery times.
International Shipping
Sablim may offer international shipping to selected destinations.
International shipments may require additional time for customs clearance.
Customers are responsible for ensuring that products ordered from Sablim can legally be imported into their destination country.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, handling charges or other fees imposed by local authorities.
Unless otherwise stated during checkout, these charges are not included in the purchase price or shipping charge and may be the responsibility of the customer.
Sablim does not control customs charges or determine how much they may be.
Tracking
When tracking is available, you will receive tracking information after your order has been dispatched.
Please allow time for the shipping carrier to update tracking information after receiving the package.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information during checkout.
If you notice an error in your shipping address, contact us at contact@sablimny.com as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost or Delayed Packages
If your tracking information shows an unusual delay or you believe your package has been lost, contact us and we will assist you in reviewing the shipment.
Sablim is not responsible for delays caused by carriers, customs authorities or circumstances outside our reasonable control.
Damaged Deliveries
If your order arrives damaged, contact contact@sablimny.com as soon as possible.
Please provide your order number and clear photographs of both the product and packaging so we can review the issue.
Contact
For shipping or delivery questions, contact